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PC Reps Privacy Policy

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Last Updated: 08/07/2025

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This Privacy Policy explains how HaniTech Solutions LLC, doing business as PC Reps (“we,” “our,” “us”) collects, uses, and shares your personal information when you visit our website (pc-reps.com), contact us, or use our services.

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1. Contact Information

If you have questions about this policy or your personal information, contact us at:
HaniTech Solutions LLC (DBA PC Reps)
554 S. 5th St.

Elko, NV 89801
Email: [email protected]

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2. Information We Collect

We may collect:

  • Device Information — IP address, browser type, time zone, cookies, pages visited. (Collected automatically for analytics, security, and site functionality.)

  • Order Information — Name, billing/shipping address, payment details, email, phone number. (Collected when you place an order, to process and fulfill it.)

  • Support Information — Name, contact details, device information, and any other details you provide when requesting support.

We collect this information directly from you or automatically when you use our site.

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3. How We Use Your Information

We use personal information to:

  • Provide and improve our services.

  • Process transactions and fulfill orders.

  • Respond to customer service requests.

  • Send service-related and promotional communications (with opt-out options).

  • Detect and prevent fraud or illegal activities.

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4. Messaging & Communication

If you provide your phone number or email, you consent to receive service-related or promotional communications via SMS, MMS, RCS, email, or other channels.

  • You can opt out of promotional messages at any time by replying STOP to any SMS or RCS message or by contacting us directly.

  • Standard carrier rates may apply.

 

5. Sharing Your Information

We share personal information with trusted service providers who help us operate our business, such as payment processors, shipping carriers, and IT providers.
We may also share information if required by law, court order, or to protect our legal rights.

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6. Retention

We keep personal information only as long as necessary to:

  • Fulfill the purposes described in this policy.

  • Comply with legal, tax, or accounting obligations.

  • Resolve disputes and enforce agreements.

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7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion.

  • Opt out of targeted advertising.

  • Request data portability.

For California residents, we comply with the California Consumer Privacy Act (CCPA).

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8. Cookies & Tracking

We use cookies to enhance site performance, remember preferences, and analyze site traffic. You can disable cookies in your browser, but this may limit functionality.

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9. Data Security

We use reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

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10. Changes to This Policy

We may update this policy at any time. Updates will be posted on our website with an updated “Last Updated” date.

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11. Complaints

If you have a complaint, contact us using the details above. If you are not satisfied with our response, you may have the right to contact your local data protection authority.​

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