REMOTE SUPPORT
Need computer help but can't make it to the shop? No problem — we can fix most software issues remotely. We'll connect directly to your system over a secure connection and get to work while you watch.
Just click the button below, download our support tool, and click "Connect." We'll be connected within minutes.
Remote sessions starting at $149. Free diagnostics — always.
Click the button, download the file from the page that opens, run it, and click Connect.
How It Works
Call or Text Us
Give us a call at (775) 468-2198 and let us know what's going on so we're ready when you connect.
Download & Run
Click the button above to download our secure support tool. Just run it — just run it and follow the prompts.
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Windows may show a security warning — click 'More info' then 'Run anyway.
We Connect to You
Click "Connect" in the tool and we'll be on your screen within minutes. You can watch the whole time.
What We Can Fix Remotely
Virus & malware removal
Software crashes & errors
Printer connectivity
Windows updates & errors
Browser issues & popups
Slow performance
Email issues
Driver problems
Software installation
Data file access problems