Connect with Mac

1.

2.

  • Click on the blue download button

  • Open the download

3.

  • Double click the TeamViewer icon in the new window

Team Viewer Mac -1.png

4.

  • Click the open button on the new window that pops-up

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5.

  • Accept the EULA and click "Continue". 

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6.

  • In this section, TeamViewer needs to request access in order for an outside source to control your Mac. 

  • There are three separate requests for access in this window:

    • S​creen Recording

    • Accessability

    • Full Disk Access

  • Complete steps 6-8 until all access requests turn green

  • Click on one of the "Request Access" boxes

Screen Shot 2021-04-09 at 4.22.44 PM.png

7.

  • Click the "Open System Preferences" button on the next window

8.

  • Ensure the lock in the lower left corner is unlocked by clicking on it and entering your computer password

  • Check the box next to TeamViewer in the window, then close the "Security & Privacy" windows

  • Repeat steps 6-8 until all requests have a green light

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9.

  • Tell the technician on the phone your ID and password that displays on your screen and the tech will soon be connected.

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